Our AML Services
At Flex AML, we understand that compliance can often feel like a daunting task, especially when you’re focused on growing your business. With over a decade of experience in both compliance and commercial strategy, we’re here to simplify the process and integrate compliance seamlessly into your operations.
Review & Rewrite
We typically begin with a 30 minute introductory call to understand your business, your current AML setup, and where we can support you.
This is usually followed by a brainstorming session with senior management and/or your board to review and clarify your current risk appetite. Based on this session, we’ll agree on the necessary changes or rewrites to your existing policies and procedures.
Training
Next, we’ll schedule a follow-up meeting to review the proposed updates. Once agreed, you’ll implement these within your business.
If required, we then deliver a tailored AML training session, aligned with your risk appetite. This can be delivered in-person or online and adapted either as a single session or specific sessions per department.
Ongoing Support
Following this, we act as an on-demand soundboard for any ongoing case queries or issues that arise in day-to-day operations.
Other services include:
- Annual policy reviews
- Annual risk assessment
- Annual AML premises renewals
- HMRC audit support
- ‘Mock audits’ & testing
- Ad-hoc consultancy as needed
Affordable AML Support That Grows With You
Compliance support shouldn’t break the bank. At Flex AML, we keep things practical and cost-effective, helping you stay compliant without the burden of expensive, one-size-fits-all solutions.
Every business is different, so we’ll shape a package around you! Whether that’s a few hours a month, a one-off project, or ongoing support on retainer. You’ll always have priority access to updates, advice, and a trusted sounding board when you need it.
We can work with you remotely or in person, whatever makes life easier.
Ready to make AML support straightforward and affordable? Let’s chat about the right approach for your business.
HMRC Audit & Investigation Support
One of our most in-demand services is guiding you through HMRC AML audits and investigations: from preparation to post-audit follow-up. We’ve been in your shoes (and even earned glowing feedback ourselves!), and we’ve helped countless building owners navigate that stomach-dropping moment when the notice arrives. You’re in safe hands.
At Flex AML, we’re here to guide you through the entire process:
- Preparation and communication
- ‘Mock audits’
- On-the-day representation
- Post-audit changes needed
You won’t be doing this alone. We’ll work together, step by step, strengthening your compliance, building your in-house expertise, and boosting your confidence for whatever comes next.
Why Choose Flex AML?
We tailor policies, training and support that actually work day-to-day. If you’re still weighing it up, book a quick free call. We’ll show you how simple compliance can be.
- Sector-specific experience in estate agency, TCSPs, and flexible workspace providers
- Practical guidance that makes compliance clear and achievable
- ACAMS-certified expertise trusted by HMRC and clients nationwide
- A supportive partner who reduces stress and helps you turn compliance into a growth tool
AML Services FAQ’s
Do I really need an AML risk assessment?
Yes. Every estate agent, letting agent and TCSP supervised by HMRC must have a written business-wide AML risk assessment. It shows you’ve thought about where money laundering risks may arise and how you manage them. A generic template won’t be enough, HMRC expects your assessment to be tailored to your business.
How often should I update my AML policies and risk assessment?
HMRC expects you to review and update your AML documents at least once a year, or sooner if your business changes. For example, opening new offices, expanding services, or taking on more overseas clients are all reasons to refresh your policies.
What happens if HMRC audits my business?
HMRC will want to see evidence of your risk assessment, policies and procedures, customer due diligence checks, sanctions and PEP screening, training logs, and record-keeping. If it’s not written down, it didn’t happen, which is why documenting everything is so important.
We have a AML Compliance Checklist to help you prepare for an HMRC inspections!
Can Flex AML train my whole team?
Absolutely. We offer both in-person and online training, tailored to your business and sector. This can be a single session or broken down into shorter workshops for different teams. We also provide refresher training to keep knowledge sharp year after year.
What’s included in a free consultation?
Our free 30-minute call is a chance to chat through your current setup, any worries you have about AML, and where you’d like support. You’ll leave with clear next steps and practical advice, no jargon and no pressure.
How much does AML support cost?
We keep pricing flexible to suit your needs. You can choose a monthly retainer for ongoing support, or pay as you go for ad-hoc projects like policy rewrites or audit preparation. Every package is tailored so you only pay for the support you need.
Flex AML 