About Flex AML
More about Francesca & Flex AML
Our founder, Francesca, spent the last decade working within the flexible workspace and address services sector, including with one of the UK’s largest virtual office providers. During that time, she worked closely with coworking spaces, business centres, and businesses offering TCSP-related services nationwide, gaining first-hand experience of the operational and compliance challenges the industry faces.
After seeing how overwhelming AML regulation and HMRC expectations could feel for growing businesses, Francesca became passionate about helping operators approach compliance in a practical, commercially realistic way rather than through fear or unnecessary complexity.
Following years of supporting businesses with onboarding, due diligence, risk assessments, remediation work, operational compliance, and growth projects, and becoming a Certified Anti-Money Laundering Specialist, Francesca founded Flex AML in 2025.
Today, Flex AML supports flexible workspace operators, coworking spaces, business centres, and businesses offering virtual office, registered address, director service address, and mail handling services.
We provide practical AML and operational compliance support designed to reduce risk, simplify processes, strengthen customer journeys, and support sustainable business growth.
Our approach is simple: good compliance should support growth, not slow it down!
Certified Anti-Money Laundering (AML) Specialist
This is widely recognised as an industry standard for AML professionals. It’s considered a global benchmark and a “gold standard” in the field, recognised by financial institutions, governments, and regulators worldwide.
As an active ACAMS member, Francesca has direct access to the newest legislation updates, advanced training programs, and emerging industry trends. By partnering with Flex AML, you benefit from this insider knowledge; your policies and procedures will always reflect best practice, keeping you ahead of regulatory changes and minimising risk. Invest in expertise that translates into real competitive advantage and peace of mind.
We Offer Something Unique
Lets start with informal initial conversation to understand your current setup, operational challenges, and where we may be able to support your compliance and growth goals.
Practical AML Policies & Procedures: Clear, commercially realistic AML policies and processes designed to work operationally, not just sit in a folder.
Risk Appetite & Operational Guidance: Helping you define a practical AML risk appetite that aligns with your services, customer journey, and wider business objectives.
Compliance That Supports Growth: We help businesses build AML and onboarding frameworks that support customer experience, operational scalability, and sustainable growth alongside regulatory compliance.
Tailored AML & KYC Training: Accessible online or in-person training sessions tailored to your team, industry, and operational processes.
HMRC Audit & Inspection Support: Practical support before, during, and after HMRC inspections, helping businesses feel prepared and confident throughout the process.
Ongoing Compliance Support: A practical sounding board for ongoing AML, operational, and onboarding queries as your business evolves.
Platforms & Industry Experience
Francesca has worked alongside a range of AML, onboarding, and identity verification platforms, including Sumsub, one of the leading global verification and fraud prevention providers. This hands on experience helps her better understand both the operational realities businesses face day to day and how technology can support proportionate, risk-based AML compliance in practice.
© 2025 Flex AML | Independent AML Consultant | ACAMS Certified Anti-Money Laundering Specialist