Support that saves you time, protects your business, and reduces audit stress.
Flex AML provides tailored support, training and policy solutions for estate agents, TCSPs and flexible office providers, so you can meet your AML obligations with confidence and focus on growing your business.
Flex AML is dedicated to supporting businesses in the flexible office industry, estate agency, and TCSP sectors.
Our mission is to equip you with the tools, knowledge, training, and expert support needed to navigate UK anti-money laundering (AML) regulations with confidence. We’re here to remove the fear and negativity often associated with compliance, replacing it with clarity, capability, and control.
Our goal is to reduce the stress around AML and HMRC audits, helping you feel supported, prepared, and confident every step of the way.
HMRC’s feedback on our work:
“We felt you showed some of the highest levels of AML compliance we have seen and wanted to commend your efforts.”
Whether you’re just starting out or preparing for inspection, we’re here to help.
We take a practical, commercially minded approach to compliance. Our support goes beyond ticking regulatory boxes; we help our clients grow. By streamlining AML processes and creating smart, risk-based policies, we enable you to offer a broader range of services. That means more revenue opportunities, stronger client relationships, and less time spent second-guessing what’s required. We’re here to help you turn compliance into a powerful tool for growth, not a blocker.
We’ve supported estate agents, serviced office providers, and TCSPs nationwide with practical, no-nonsense AML advice. Here’s what one client had to say:
“We have loved working with you; often, you are the only sane voice in the AML world! It has always been so reassuring to know that you are at the end of the phone for any issues.”
— Helen, Serviced Office Owner
At Flex AML, we aim to be that voice of reason in a world where compliance is often over-complicated and overwhelming. We make AML straightforward, relatable, and tailored to how your business actually operates.
We’re proud to be ACAMS-certified, the global gold standard for AML professionals. It’s a mark of trust recognised by regulators, financial institutions, and government bodies around the world.
At Flex AML, we understand the unique challenges faced by businesses in the flexible workspace, property, and trust and company service provider (TCSP) sectors as Anti-Money Laundering (AML) compliance has evolved.
With over ten years’ experience in the commercial property sector, our founder witnessed first-hand the gap between HMRC’s expectations and the reality on the ground. Practical AML support was often lacking, despite regulators requiring everyone from the boardroom to the front desk to confidently apply the rules, clear and accessible training was hard to find.
That’s where Flex AML steps in. Whether you’re managing co-working hubs, serviced offices, residential property, or acting as a TCSP, we provide practical, sector-specific guidance designed to make compliance clear, achievable, and built for real-world operations.
We equip your business with the knowledge, tools, and time-saving tech needed to build AML compliance into your day-to-day operations, without the overwhelm.
At Flex AML, we understand that compliance can often feel like a daunting task, especially when you’re focused on growing your business. With over a decade of experience in both compliance and commercial strategy, we’re here to simplify the process and integrate compliance seamlessly into your operations.
We typically begin with a 30-minute introductory call to understand your business, your current AML setup, and where we can support you.
This is usually followed by a brainstorming session with senior management and/or your board to review and clarify your current risk appetite. Based on this session, we’ll agree on the necessary changes or rewrites to your existing policies and procedures.
Next, we’ll schedule a follow-up meeting to review the proposed updates. Once agreed, you’ll implement these within your business.
If required, we then deliver a tailored AML training session, aligned with your risk appetite. This can be delivered in-person or online and adapted either as a single session or specific sessions per department.
Following this, we act as an on-demand soundboard for any ongoing case queries or issues that arise in day-to-day operations.
Other services include:
Helping you cut through the complexity of compliance, our latest articles offer simple, practical support for estate agents, TCSPs, and other regulated businesses. From PEP checks to risk assessments, we’ve got you covered.
From November 2025, Companies House will start verifying the identity of all UK company directors and PSCs — a major shift in corporate transparency. While the impact on AML compliance isn’t fully clear yet, Francesca from Flex AML explores what this could mean for businesses, how we can use the new verification data during onboarding,…
Proliferation Financing (PF) may sound distant, but HMRC now expects TCSPs, estate agents, and virtual office providers to assess it as part of their AML compliance. This guide explains what PF is, the high-risk factors to monitor, common red flags, and practical steps to stay compliant, plus a free PF Policy Example you can download…
Estate and letting agents continue to make up the majority of HMRC’s AML fines in fact, 57% of all penalties issued between Jan 2024 and Mar 2025 hit the property sector, with some firms paying up to £52,000. From missed registrations to poor record-keeping, the same mistakes keep repeating. In this blog, I’ll break down…
Yes, under the Money Laundering Regulations 2017, estate and letting agents are classed as regulated businesses. You must carry out customer due diligence (CDD), keep records, and report suspicious activity.
A PEP (Politically Exposed Person) is someone in a prominent public role. They, or their close associates, pose a higher risk of corruption and require Enhanced Due Diligence (EDD).
HMRC will review your risk assessment, AML policies, training records, and client files. Flex AML helps you prepare, reduce risk, and pass audits with confidence.
Yes, even sole traders or small teams must comply with AML rules if they’re involved in property transactions. Flex AML offers tailored support that fits your size and risk level.
Absolutely. We provide sector-specific AML training for front-line staff, management, and senior decision-makers either remotely or on-site.
Flex AML 
